Refund Policy

Last updated: August 27, 2026

Accepted requests

Returns and exchanges are available for both defective and non-defective merchandise. You may apply after changing your mind, selecting the wrong item or finding it unsuitable for your preference, as well as for damage, flaws, incorrect shipments, missing contents or material misdescription.

Time limit and condition

The application period ends 30 days after delivery. Eligible goods must be new and unused, remain in their original state and include the original packaging, labels and accessories; evidence is needed when reporting a defect or damage.

Request information

Provide the order number and email used at checkout, along with an explanation of your request. Claims involving damage, defects, a wrong item or missing parts also need photographs or video showing the product and its packaging.

Mail returns and costs

Send authorized returns by mail only. Your package includes a return label free of charge, and no restocking fee applies; please wait for approval before posting a return.

Refund processing and exchanges

After approval, we process the refund within 10 days to the payment method originally used. Exchange options are subject to actual stock, and the provider or issuing bank may need extra time to post a credit.

Email: cresopereira414@gmail.com
Mailing address: 2974 N 13th St, Kansas City, KS, 66104, United States
Phone: (913) 258-8533