FAQ

Last updated: August 27, 2026

What can I buy?

You can browse knitwear, footwear, sweatshirts and hoodies, shirts, t-shirts, jackets, accessories, pants, art prints in our current catalog, with options explained on each product page.

What does shipping cost?

Check the checkout page for available shipping options, charges and whether your purchase qualifies for free shipping; availability depends on the destination and order.

When will my order arrive?

For orders accepted here, allow approximately 1–2 business days for processing, followed by an estimated 3–5 business days for shipping after dispatch. These timeframes are estimates, not promised arrival dates.

Can I return a wrong choice or change of mind?

Returns and exchanges are available for both defective and non-defective merchandise. You may apply after changing your mind, selecting the wrong item or finding it unsuitable for your preference, as well as for damage, flaws, incorrect shipments, missing contents or material misdescription. The application period ends 30 days after delivery. Eligible goods must be new and unused, remain in their original state and include the original packaging, labels and accessories; evidence is needed when reporting a defect or damage.

How are returns sent and are there fees?

Send authorized returns by mail only. Your package includes a return label free of charge, and no restocking fee applies; please wait for approval before posting a return.

How do I report damage, defects or a wrong item?

Provide the order number and email used at checkout, along with an explanation of your request. Claims involving damage, defects, a wrong item or missing parts also need photographs or video showing the product and its packaging.

When will my refund be processed?

After approval, we process the refund within 10 days to the payment method originally used. Exchange options are subject to actual stock, and the provider or issuing bank may need extra time to post a credit.

How can I pay?

Current payment choices include credit and debit cards offered at checkout; the options available for your purchase are confirmed during checkout.

Contacting customer service

We can assist with purchase and product questions, delivery, damage or wrong items, payment, refunds, privacy rights and policies. An order inquiry needs the order number and checkout email; add tracking for delivery matters, images or video for item problems, and the right you wish to exercise for privacy matters.

Are cookies or measurement tools used?

Essential cookies are needed for core browsing and checkout functions, while optional cookies can support analysis or advertising measurement subject to actual configuration and consent choices. Google Ads and similar optional services are not represented here as active unless their use is confirmed.

Where can I read the full policies?

Read the complete Shipping Policy, Refund Policy, Payment Policy, Privacy Policy and Terms of Service using the links in the footer.

Email: cresopereira414@gmail.com
Mailing address: 2974 N 13th St, Kansas City, KS, 66104, United States
Phone: (913) 258-8533